BJS Airport Transfers Terms & Conditions
1. When using our website you agree:
- Not to do anything that will or may interfere, damage or disrupt the function of the website or any material contained on it.
- Not to make any false, fraudulent or unauthorised requests for, bookings, reservations or quotations for services supplied by us.
- Not to do anything that is unlawful or which may cause a liability to us.
2. Permission to Use:
- You are only permitted to use the content of this website for your personnel use and may not distribute or reproduce any part for commercial purposes.
- There are many Links to other websites from our website, however they are not controlled by us and we are not responsible for any offence, damage or loss caused by them however this may occur.
- You waive any and all claims against BJS Airport Transfers regarding any material contained in any links on our website.
3. Terms of Sale:
- We reserve the right to change, increase or decrease our prices or services. Without notice except for any pre-bookings or quotations already given.
- We accept no responsibility for delays however these may be caused.
- Any passenger who is sick or soils the car in any way will be charged a valet fee of £75.00 +vat in addition to any journey charge.
- Any damage to the vehicle caused by the client will be charged in full for any repairs that may need to be carried out.
- We reserve the right to charge the passenger or client for a no show. (“No show” meaning the passenger has failed to turn up for the booked journey for whatever reason) unless the client has made contact and will then be charged for waiting time.
- For airport meets, from the landing time if the client has not made contact within 1 hour for domestic & European flights and 1 ½ hours for international flights this will be considered to be a “no show” and therefore the client will be charged for the journey in full. The driver will be requested to pull away unless the passenger has made contact.
- Surcharges may be charged for public holidays, such as Christmas, Boxing and New Years day
- We reserve the right to charge for the journey in full, unless a cancellation has been received at least 24 hours before the (pick up) time excluding weekends (e.g. cancelation for a Monday 17:00 must be received by previous Friday 17:00) however we will consider a fair and common sense view of the circumstances due to cancellation.
4. Luggage:
- We are not liable for any excess luggage that you may have, please advise us of any large items such as skies, golf clubs, large equipment or larger than average cases or even more than 1 piece of luggage per passenger so that an appropriate vehicle can be dispatched.
- We accept no responsibility or liability for any loss or damage to client’s property or luggage whilst in the vehicles.
5. Child Safety:
In view of the recent law changes regarding children travelling in vehicles, it is the responsibility of the client to supply the correct child seat or booster cushion for the journey, although a basic Baby or booster seat can be supplied upon request subject to availability.
6. Refund Policy
In the unlikely event of any claim against us for any services we provide our liability will be limited to a refund not to exceed the cost of the journey.
7. Privacy and Use of Data Policy
We are committed to protecting the privacy of our customers. We will only use the information we collect for booking and any related matters with regards to the journey you have booked.
Under no circumstances will your email or any personal data be forwarded to any third parties unless it is related to the booking or journey.
8. Credit Card Payments & Security
All credit or debit card payments are collected via a secure method by well established and recognised collectors. BJS Airport Transfers or it`s staff at no time can see or have access to any credit or debit card details.
9. Special Circumstances
In order to keep a high level of customer satisfaction BJS Airport Transfers under certain circumstances such as mishaps or busy periods reserve the right to send an alternative vehicle and /or use another company to cover a journey.
10. Disclaimer
It is not possible to do more than give a general impression or description of the range, quality and variety of services, which we have to offer. The artist`s impressions, photographs, text, diagrams and information are included for guidance only. We operate a policy of continuous product development so there may be differences between material and services offered.
11. E- Mail Response Times
We aim to respond to your e-mails within 4 hours, however at busy times, weekends and depending on what time we receive mail we will probably respond within 24 hours maximum.
12. Quick Quote System
While the system should always give you a price quotation, it may at times not allow you to complete the booking. The reason for this may be because the system will not allow over booking at particular times, if this occurs please call the office & we will be able to book your journey manually.
